FAQ

When will each box be announced? 

Each box will be announced on the 26th of every month  

Can l cancel my order ? 

Due to all of our orders being pre-orders, we unfortunately do not offer any cancelations. Filling a chargeback or claim will result in the cancellation of your order and a ban from our website. 

Do you only do hardbacks and not paperbacks? 

At the moment we are only offering hardbacks alone. 

Do you use AI for anything, such as art prints, covers, etc?

We do NOT use AI and we do NOT plan to use AI in the future in anything involving the box. We are advocates for human-designed art only! 

What does each box come with?

Each box varies however when a box goes on sale, the merch that the box will come with will be announced. 

How many authors do you feature a month?

The number varies however we announce them on our Instagram page before each sale. 

Do you ship worldwide? 

Yes, we do. 

Is this box subscription-based? 

No, it is not.

What should you expect with each box?

  • Each box will come with the following :
  • Hardbacks with sprayed edges or endpaper 
  • Signed copies of books 
  • Merch (bookmarks, hoodies, mugs, character art, book sleeves etc) 
  • Books will have to foil on them. 

Do you do reprints? 

No we do not due to our books offering a certain level of exclusivity. 

How does your shipping process work? 

  • We ship worldwide! 
  • Shipping takes between 10 to 16 weeks however it is expected for that time period to shorten. 
  • Updates on delays will be posted regularly on our socials. 
  • A tracking number will be emailed to readers once their boxes have been shipped. 

Returns & Refunds

All sales are final!

Unfortunately, we do not offer refunds unless a product arrives damaged and in that case, we advise you to reach us at helpdesk.endlesspages@yahoo.com

If a package was lost or stolen we advise you to reach out to your postal service provider as we do not have control over theft/lost products.

Returns & Refunds are not guaranteed

What We Consider Damaged (Eligible for Replacement):

  • Corners that are severely dented or crushed

  • Spine that is broken or crushed

  • Deep, highly noticeable scratches on the cover or spine

  • Pages that are ripped or bent in a way that impacts readability

What We Don’t Consider Damaged (Not Eligible for Replacement):

  • Light surface scratches

  • Minor dings or small dents

  • Slightly dented corners

  • Wavy or slightly warped pages

At Endless Pages BookBox, all claims for damaged or missing items must be submitted within 7 days of delivery. Each claim is reviewed individually. To process a claim, we require proof of purchase and clear photos of the damage. Items must be returned before a replacement is issued. A prepaid return label will be provided as a one-time courtesy if your claim is approved.